Healthcare Services & Outsourcing

Absolute Solutions' Healthcare Services & Outsourcing practice provides specialist talent and managed services across the healthcare value chain — from clinical informatics and health IT implementation to medical billing, coding, and healthcare BPO operations.

Our healthcare talent understands clinical workflows, coding standards, and regulatory requirements from day one — dramatically reducing the onboarding time and risk associated with healthcare operations outsourcing.

Healthcare IT Staffing

Pre-vetted HIT professionals for your implementation and operations teams.

Medical Billing & Revenue Cycle

ICD-10 coding, claims management, and denial resolution.

Healthcare BPO

End-to-end healthcare administrative operations outsourcing.

Quality & Accreditation Staffing

Compliance and quality professionals for healthcare accreditation.

Health Analytics Staffing

Data analysts and scientists who understand healthcare data.

Managed Healthcare Operations

Fully managed billing, coding, and admin operations delivered as a service.

• Epic, Cerner, Oracle Health, custom HIS implementation consultants
• HL7 interface engine development and maintenance specialists
• FHIR API developer resources for interoperability programmes
• Go-live support: super users, command centre, issue resolution
• Post-live optimisation: workflow improvement and adoption measurement

• ICD-10-CM diagnosis coding with 98%+ accuracy SLA
• CPT procedure coding for all major specialties
• Discharge summary coding with coding query to physician workflow
• Insurance claims submission: NHIF, Sehat Sahulat, private insurers
• Revenue cycle analytics: first-pass rate, denial rate, net collection rate

• Inbound patient scheduling with appointment reminder outreach
• Prior authorisation submission and follow-up with insurance companies
• Insurance eligibility verification before patient registration
• Medical transcription: 24-hour standard turnaround, 4-hour STAT
• Member helpdesk for health insurance plans: eligibility, claims, network queries

• JCI standard gap assessment and corrective action planning
• ACHSI survey preparation and mock survey conduct
• DRAP clinical trial site audit preparation and regulatory submission
• ISO 15189 laboratory quality management system implementation
• Infection prevention programme design and staff training delivery

Domain Expertise

Healthcare talent that understands clinical workflows — not just technology.

30-50% Cost Reduction

Reduce operational costs versus building equivalent in-house capability.

Day-One Productivity

Pre-trained, domain-expert staff require minimal onboarding before delivering value.

Elastic Scale

Scale operations up or down as project demands change — no redundancy costs.